Terms of Service

Effective Date: October 24, 2026

Part I — Website Ownership & Agreement

The Halsaway online store is operated by Wuhan Wanfeng Qingyang Trading Co., Ltd.

References to "Halsaway," "we," "our," or "us" within these Terms of Service refer to the operating company in connection with this website.

By accessing the website, browsing our catalog, or submitting an order, you agree to comply with these terms and applicable laws.

If you do not agree with these terms, please refrain from using the website.

Part II — Scope of Our Services

Halsaway provides an online shopping platform offering personal care accessories, including:

• Facial cleansing brushes and manual cleansing tools.

• Reusable makeup remover pads and cleansing cloths.

• Face-washing headbands and wrist wash bands.

• Bathroom organizers and skincare accessory storage items.

Our products are intended for the uses described on their respective product pages.

Unless expressly supported by appropriate information, products are not represented as medical treatments or cures for skin conditions.

Part III — Customer Responsibilities

Customers are expected to provide accurate order, delivery, and payment information.

Users must not:

• Engage in fraudulent purchasing activities.

• Attempt unauthorized access to website systems.

• Distribute malicious code through the website.

• Interfere with the operation of our services.

• Use our content or systems in violation of applicable law.

We may investigate suspicious activity and take reasonable protective measures.

Part IV — Product Descriptions

We aim to present accurate product information, including dimensions, materials, intended usage, and included accessories.

Color differences may occur due to monitor settings and photography conditions.

Customers should review product-specific care and usage instructions before using personal care accessories.

Where a product is materially different from its description, appropriate remedies may be available under applicable law and our Return Policy.

Part V — Pricing, Availability & Transactions

Product prices are displayed on our website.

Available payment methods, shipping costs, and applicable charges will be presented during checkout.

Inventory and availability may change.

Orders may be subject to successful payment verification and reasonable anti-fraud checks.

If we cannot fulfill an accepted order, we will offer an appropriate refund or another agreed solution.

Part VI — Delivery & After-Sales Assistance

Shipping services are described in our Shipping Policy.

Eligible return requests, product defects, incorrect deliveries, cancellation requests, and refunds are handled under our Return & Refund Policy.

These policies form part of the applicable terms governing purchases.

Part VII — Website Materials & Intellectual Property

Original content published by Halsaway, including branding, photographs, graphics, and written product information, may be protected by copyright, trademark, or other intellectual property rights.

Commercial reproduction or unauthorized use of protected materials is prohibited unless permitted by law or the relevant rights holder.

Part VIII — External Services

Our website may use third-party services for payment processing, technical operations, shipment management, communications, and customer support.

Third-party platforms may maintain their own terms and privacy practices.

We are not responsible for independently operated external websites beyond our legal obligations.

Part IX — Service Availability & Liability

We may update website functions, conduct maintenance, or temporarily interrupt services when necessary.

To the extent allowed by applicable law, liability for indirect or consequential losses may be limited.

Nothing in these terms excludes non-waivable consumer rights or liability that cannot lawfully be restricted.

Part X — Privacy & Policy Updates

Personal information is handled in accordance with our Privacy Policy.

We may revise these Terms of Service to reflect changes in our business operations or legal requirements.

Updated terms will be made available on the website and will not retroactively remove rights already acquired by customers.

Part XI — Applicable Legal Requirements

These terms are subject to applicable laws, including mandatory consumer protection rules that may apply in the customer's jurisdiction.

Part XII — Business Disclosure

Brand: Halsaway

Owned and Operated By: Wuhan Wanfeng Qingyang Trading Co., Ltd.

Registered Business Address: Room 11, 7th Floor, Unit 1, Building 6, Yujiang Yipin Qingshanyin, No. 9 Jianshe 2nd Road, Qingshan District, Wuhan City, Hubei Province, China (Qianshi Business Secretary-B705)

Support Email: service@halsaway.com

Telephone: +86 186-3868-9118