Privacy Policy

Effective Date: October 24, 2026

A. Our Commitment to Privacy

Halsaway values the privacy of individuals who browse or shop through our website.

This policy describes the personal information we may collect, how it is used, which parties may receive it, and the choices available to customers.

Wuhan Wanfeng Qingyang Trading Co., Ltd., operating as Halsaway, is responsible for the personal information processed in connection with our online store, subject to applicable law.

B. Categories of Information

Information You Provide

When placing an order, contacting us, or requesting customer service, you may provide your name, email address, telephone number, shipping address, billing information, and order details.

Transaction Records

We may maintain information about products purchased, payment status, shipping history, cancellation requests, and returns or refunds.

Technical Information

Our website may collect device identifiers, IP addresses, browser information, website interactions, advertising identifiers, cookies, and similar technical data.

Customer Communications

Messages sent to customer support, product inquiries, and information supplied during return requests may be retained to help us address customer needs.

C. Why We Process Information

Personal information may be used to:

• Process orders for facial cleansing tools and skincare accessories.

• Arrange packaging, shipping, and delivery.

• Confirm purchases and provide tracking notifications.

• Respond to product questions and customer inquiries.

• Evaluate returns, refunds, and order disputes.

• Maintain website functionality and security.

• Detect potentially fraudulent transactions.

• Improve product information and customer experience.

• Measure advertising performance and website interactions where applicable.

• Support advertising attribution, analytics, and optimization where permitted.

• Send promotional communications where legally permitted.

• Comply with applicable legal and regulatory requirements.

Where required, we rely on lawful grounds such as contractual necessity, legal obligations, legitimate interests, or consent.

D. Payment Processing

Payments are processed through the payment options available at checkout.

Payment service providers may collect payment credentials and transaction information according to their own privacy notices.

Customers should not submit complete payment card details through ordinary customer service emails.

E. Cookies & Online Technologies

Our website may use cookies and similar technologies to support shopping cart functionality, remember preferences, evaluate website performance, and support permitted advertising and analytics activities.

We may work with third-party advertising and analytics providers, including AppLovin, to measure advertising performance, understand interactions with our website, support attribution, and improve advertising and marketing activities.

Where enabled, AppLovin may collect or process information through technologies such as pixels, cookies, scripts, APIs, or similar technologies. This information may include device and browser information, IP address, advertising identifiers, website interactions, referring information, and related technical information.

Where applicable law requires consent for nonessential cookies or advertising technologies, we will seek that consent before activating such technologies where required.

Customers may use available website privacy or cookie preference tools to:

• Accept nonessential technologies;

• Reject nonessential technologies;

• Manage available cookie or tracking preferences.

Customers may also manage certain cookies through browser settings. Restricting essential cookies may affect website functionality.

For more information about how AppLovin handles personal information, please review AppLovin’s Privacy Policy at:

https://legal.applovin.com/privacy/

F. Information Sharing

We may share relevant information with providers involved in store operations, including:

• Ecommerce hosting and technical service providers.

• Payment processors.

• Shipping and fulfillment partners.

• Customer service and communication platforms.

• Analytics and advertising partners, including AppLovin where applicable.

• Fraud prevention and security providers.

• Authorities where disclosure is required by law.

AppLovin may process certain technical, device, browser, interaction, and advertising-related information in connection with advertising measurement, attribution, analytics, and optimization, subject to applicable privacy and consent requirements.

We do not disclose personal information to unrelated parties for unrelated purposes without an appropriate legal basis.

Where applicable privacy laws classify certain advertising-related disclosures as a sale or sharing of personal information, we will provide applicable notices and choices.

G. International Processing

Customer information may be processed in countries outside the customer's place of residence.

Where required, appropriate measures will be used to support compliance with applicable international data transfer requirements.

H. Protection & Retention

We apply reasonable technical and organizational precautions to protect customer information.

However, no electronic system or transmission method can be guaranteed completely secure.

We retain information as reasonably necessary for completing transactions, providing customer support, preventing fraud, maintaining advertising and analytics records where applicable, complying with legal requirements, and resolving disputes.

I. Privacy Rights

Depending on applicable law, individuals may request access to personal information, correction, deletion, restriction of processing, portability, or objection to certain uses.

Individuals may also withdraw consent where processing depends on consent and opt out of eligible marketing communications or certain advertising-related processing where applicable.

Requests can be submitted to service@halsaway.com.

Identity verification may be necessary before completing certain requests.

Where available, customers may also use website privacy preference tools to manage certain advertising-related choices.

J. Children & External Services

Our online store is not directed toward children who cannot independently consent to relevant data processing under applicable law.

Third-party websites accessible through external links may maintain separate privacy practices.

K. Policy Updates

We may revise this Privacy Policy when operational procedures, technology, service providers, advertising partners, or applicable legal requirements change.

An updated version will be published with an appropriate effective date.

L. Data Protection Contact

Brand: Halsaway

Operating Entity: Wuhan Wanfeng Qingyang Trading Co., Ltd.

Registered Address: Room 11, 7th Floor, Unit 1, Building 6, Yujiang Yipin Qingshanyin, No. 9 Jianshe 2nd Road, Qingshan District, Wuhan City, Hubei Province, China (Qianshi Business Secretary-B705)

Email: service@halsaway.com

Telephone: +86 186-3868-9118